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Privacy Policy

Preservation of your privacy is important to us.

We do not collect data of a sensitive nature as defined in the Data Protection Act 1998 (UK). If any such data is inadvertently collected it will be removed from our records as soon as possible.

Cookies may be used to help us improve the service we provide. Information gathered by cookies will only be used to assist the purposes set out in this privacy policy. Cookies are computer programs designed to collect data from visitors to a website.

It is not our policy, under normal circumstances, to share any details with third parties.

Use of Email

Communications in connection with this service may be sent by e-mail. For ease of use and compatibility communications will not be sent in an encrypted form unless you require it and provide the certification to enable us to communicate with you in that way. E-mail unless encrypted is not a fully secure means of communication. If you do not want us to use it to contact you please let us know.

Computer Viruses

All documents which can be downloaded from our site (eg price lists and order forms) are scanned for viruses before being put onto the site. We do our best to keep our anti-virus software up-to-date and scan all attachments etc. We cannot accept responsibility for damage arising from computer viruses or similar effects. It is the responsibility of the user to check for and protect against any viruses which may be undetected.

Disclaimer

Whilst we endeavour to ensure that the information contained on this site is true and accurate, we cannot give any warranty to that effect. We do not in any circumstances accept responsibility for errors or omissions or for any action or decisions based on the information. We cannot be responsible for the consequences of reliance on that information. Any information of an advisory nature is general only and cannot be regarded as applicable to a specific case. Specific queries should be addressed to your professional advisers. This disclaimer is not intended to affect your statutory rights.
In particular, please note that we cannot accept any responsibility for the contents of materials viewable from this site which are not provided or maintained by us. These materials may be provided by (but are not limited to) links, frames and portals, and may be in the form of reports or briefings.

If you require any additional information please call our head office on
44 (0) 1969 667487. We will be happy to help.

Customer Services

If you experience any problems with your Bannister Rope then please contact us using one of the following methods. 

By Email: info@bannisterropes.com
By Telephone: +44 (0)1969 667487
By Fax: +44 (0)1969 667576
By Mail:
W.R. Outhwaite & Son, Ropemakers
Town Foot
Hawes
North Yorkshire,
DL8 3NT,
UK.

You can call during our normal office hours between 9am and 5pm Monday to   Friday We will endeavour to respond to all enquiries within 48hrs. (please see Terms and Conditions)

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